Do not touch either the nozzle place in the center of the cross-hatched area below , or the copper-colored contacts. Follow the procedure below to clean the area around the cartridge’s nozzles ONLY if you have streaks or smudges in your printed output and you have already performed all three cleaning levels in the Clean Print Cartridges utility. Let HP identify any out-of-date or missing drivers and software. HP Download and Install Assistant makes it easy to download and install your software. Repeat the steps above for the other cartridge. Open download list

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Email list of drivers. Use the swab to wipe clean the faces and edges around the nozzle plate. Make sure nothing touches the nozzles. Only clean the cartridge if you see debris or buildup, however. How does HP install software and gather data?

Operating System – Windows 7, Windows 8, Windows 8. The Virtual Agent is currently unavailable. Please make a different selection, or visit the product homepage. Turning the printer off properly allows it to protect the cartridges. Clean the area around the cartridge 56799. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.


HP Customer Support – Software and Driver Downloads

Do not leave the print cartridges outside the printer for longer than 30 minutes. Repeat the steps above for the other cartridge.

Replace the problem cartridge. This tool applies to Microsoft Windows PC’s only. If you see any debris or ink buildup, clean the cartridge as follows:. Do not use a plastic bag. Replace the cleaning material if it gets dirty. Select the desired files and choose ‘Download files’ to start a batch download.

HP Ink | Officejet Ink Cartridges

Do not touch either the nozzle place in the center of the cross-hatched area belowor the copper-colored contacts. Printout showing ink smears.

On the Device Services tab, click Clean the Print Cartridgesthen follow the on-screen instructions. Select your operating system and versionChange Detected operating system: If you do clean the other cartridge, use fresh cleaning material.

Select all Deselect all. Go to Ink Cartridge and Printhead Limited Warranty to see if the cartridge is covered under warranty. Europe, Middle East, Africa. Javascript is disabled in this browser.


Examine the area around the nozzle plate. The Printer Toolbox opens.

HP Officejet All-in-One Printer series – Driver Downloads | HP® Customer Support

Make sure to examine both cartridges, even if the streaks are only one color streaks in black ink are commonly caused by fibers and debris stuck to the bottom of the tri-color print cartridge. Choose ‘Refresh’ to update the list. Follow this checklist ofdicejet stop these prints: Problem The printer is working, but the printed output shows smears or streaks of ink.

HP encountered an error while trying to scan your product. How does HP install software and gather data?

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