I tried different softwares from different websites. Select all Deselect all. We were unable to find any drivers for your product. Upgrade failed and then they told me my laptop is NOT compatible with Windows 10 then they failed to reinstallHP Protect Tools and all attempts to reinstall have failed. When I was trying to install the drivers from HP’s site, I saw there too many of them, I was bored, that I’ve to download them all. HP is compiling your results. Please tell if you know something NEW.
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Then I run the latest Digital persona software it says on its installation “The system cannot verify that the fingerprint readers is installed”.
This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. Europe, Middle East, Africa. Solution and Diagnostic Data Collection.
When I do it, it completes the installation and restarts the computer. Or, view all available drivers for your product below.
Hi, Uninstall driver and software for fingerpint reader. Thank you for your patience. I downloaded the driver software and digital persona software from HP website, the device manager of my system is showing that the driver is installed correctly Named as Biometric devices, and under it Validity sensor, its version listed is VFS I tried different softwares from different websites. Message 6 of All forum topics Previous Topic Next Topic.
Please verify your product is powered on and connected, then try again in a few minutes. Like in my cousin’s computer there was a fingerprint reader driver and a software like digital persona or something, but it didn’t work and my device manager was still showing it. Then go to you app program you can see the symbol of Protect tool and set your fingersprint as normal Done If anyone can solve as mine, let me know!!!
Solved: HP Probook s fingerprint reader not working. – HP Support Community –
Message 4 of 4. We were unable to find any drivers for your product. Message 1 of 4. Upgrade failed and then they told me my laptop is NOT compatible with Windows 10 then they failed to reinstallHP Protect Tools and all attempts to reinstall have failed.
HP Customer Support – Software and Driver Downloads
Open download list If you have a question create a new topic by fungerprint here and select the appropriate board.
Select an operating system and version to see available software for this product. The fingerprint sensor scans fingerprints for use with biometric security applications. Hello Paul, I’m gonna try what you suggested. Message 1 of This topic has been locked due to inactivity for a long period of time. When I run the setup of Validity sensor driver, it install fine. Microsoft Windows 10 bit. Please try again shortly. Message 9 of If you have a question, please create a new topic by bp here.
Message 2 of Asia Pacific and Oceania.
Select your operating system and version .